Frequently Asked Questions

Product Details & Usage

Our team is new to AI. Will we be able to understand and use your products?

Absolutely! Our products are designed to be user-friendly, catering to both AI novices and developing expertise across business team roles.

What types of products do you offer on CopilotGuides.com?

We offer a range of AI-related resources including prompts, prompt packs, cheat sheets, and prompt engineering guides tailored for various business functions.

Are the products suitable for all LLM models?

Our products currently are designed and tested for the most popular LLMs i.e., ChatGPT. [Coming Soon – Microsoft Copilot, Google Bard, and others.]

How often are the cheat sheets and guides updated?

The AI space is fast evolving. We endevour to regularly update our products to ensure they reflect the latest advancements and best practices in generative AI.

How do I effectively use the prompts and cheat sheets?

Each product comes with a user guide that provides detailed instructions on how to maximize its benefits.

Purchasing, Payment & Access

What payment methods do you accept?

We accept all major credit cards via PayPal.

Is my payment information secure?

Absolutely. We prioritize your security and use advanced encryption methods using PayPal to protect your payment details.

How do I access the products after purchase?

Once your purchase is complete, you’ll receive a download link via email. You can also access your purchased products from your account dashboard.

I’m having trouble downloading my purchase. What should I do?

Please ensure you have a stable internet connection. If the problem persists, contact our support team for assistance.

Support & Refunds

What is your refund policy?

We offer a 30-day money-back guarantee. If you’re not satisfied with your purchase, contact our support team for a refund.

How can I contact customer support?

You can reach our support team via the “Contact Us” page on our website or by emailing hello [at] copilotguides [dot] com.

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